Inside vs. Outside: The Better Sales Model for Businesses

July 13, 2022

One of the critical factors businesses must consider to succeed in the industry is their sales model. A sales model indicates how companies work around their overall approach to selling their products and services. Inside and outside sales are a few of the most common sales models for business, prompting more opportunities to sell while requiring as little help as possible. But which among the options suit businesses best? Here are some ideas.

Outside Sales vs Inside Sales

Outside sales or field sales is a sales model where a company's representatives meet with their clients at their physical offices. The model prompts sales representatives to travel often to meet with clients usually located in different areas.

Inside sales, on the other hand, is where sales representatives make contact with clients through phone calls and emails. The representatives need to have a good knowledge of their product and be able to pitch it effectively through the phone and email.

There is no definite choice between outside or inside sales. There are instances where businesses do well using inside sales as it is the future of selling products and services to clients. However, those businesses doing well using outside sales value the connection and rapport they create among their target audience.

Factors to Consider in Choosing between Outside and Inside Sales

As both sales models can fit every company, businesses should consider a few factors to ensure that the sales model they choose to implement is tailored to their goals and current business approach.

1. Business Type

Businesses should if they will offer products, services, or both. For example, selling insurance policies often require outside sales as it is easier to connect with potential clients. Meanwhile, for businesses focusing on products, inside sales as customers should easily access them on other platforms instead of meeting with a sales associate on-site.

Thinking about the business type is the first step to identifying which sales model companies should use. Always remember to choose the sales model that will provide easy and quick access to the customer, improving the overall customer service experience they may have in purchasing a product or service sold.

2. Target Audience

Every sales model has its strengths and weaknesses. For example, there is a higher chance of creating a good impression with the help of a sales associate with the outside sales model. Therefore, outside sales are the better choice for businesses dealing with high-level clients. However, inside sales are the better option for companies focusing on lower- or middle-level clients. Always think of ways to make it easier for clients to purchase or transact with the business. Provide them with options that best suit their current situation.

3. Location

For businesses, location is one of the most important factors when selling their products and services. Think of the companies that do well-selling insurance through their website. They are usually located in a state or country where there are a lot of potential customers.

Businesses should consider their location to help them determine their approach to selling their products and services. They need to ensure their site is where their target audience can easily access them.

Conclusion

For businesses, having a sales model is more straightforward than it may sound. Sales models require putting businesses themselves in the clients' shoes and providing them with the best possible experience when buying and selling products and services. After all, the business's sales model will determine its overall success in the industry. Choose carefully between outside and inside sales today and successfully sell your products and services immediately.

the Sales Group is one of the leading sales outsourcing companies in North America. Our goal is to provide the help businesses may need to help them succeed in their respective industries. Allow us to provide a solution for every hiccup you may encounter in the future. Speak to our outsourced business development consultants today and learn the options we may have for your business.

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Donna Gliha, Chief Sales Officer / President
donna.gliha@salesgroup-global.com
salesgroup-global.com

A proud nominee of the 29th Annual  RBC Canadian Women Entrepreneur Awards

Alyssa Huizenga
Director, Business Development
alyssa.huizenga@salesgroup-global.com

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