You have questions, we have answers.

Curious about our services, how it works, technical questions, or something else? We've compiled a directory of our most frequently asked questions to provide you the answers you need to make informed busienss decisions.

Commonly asked questions

Is there a minimum commitment?

A minimum commitment of 4 months is compulsory, however, after the initial 120 days, all agreements proceed with a 30-day auto-renewal and 30-day out-clause.

How does your billing work?
  • We bill per hour on a monthly basis. The hours are set and agreed upon before a Sales Program is started, and those hours will be fulfilled each month.
  • They can be increased or reallocated based on varying requests from the client. This is the benefit of our flexible, a-la-carte services.

We have created a metric system that calculates how many hours should be dedicated to a specific Sales Program based on the services they are interested in. This is how we calculate the amount of monthly hours and cost prior to the launch of a sales program.

Do you provide LinkedIn programs?
  • Yes, our team is trained and equipped with the know-how and experience to execute LinkedIn programs.
  • This service can be added to a Sales Program in addition to email and/or calling outreach. 
How does the email and calling deployment work?
  • All email deployment is done manually. We do not use any automation. This is to avoid:
    • High levels of emails going to spam
    • Negatively affecting your current email domain
    • Having emails that look templated
    • Unauthentic, automated communication 
What type of technical set up is needed for a sales program?

We will create a white-labelled alternative domain for email deployment purposes. This domain will allow us to send high-volume manual emails without interrupting an existing business domain. We will continuously monitor and warm the domain to optimize reputation and deliverability.

How do you tell a company's story?
  • We have a seasoned copywriter on our team that creates various sequences for email, calling and LinkedIn.
  • These sequences will target any specific audiences we are targeting
  • We align all messaging with the client’s brand.

All messaging is reviewed and approved by the client before it is actioned on. We encourage collaboration and feedback.

Who handles the part-time BD sales programs?
  • You will have access to our Research Team, Copywriting Specialist, your dedicated Strategic Account Executive, and our Directors of Client Success during the onboarding phase and throughout your program.
  • Our team has many years of experience in sales and other diverse industries and professions.

Your Strategic Account Executive:

  • Is your daily POC and will provide updates and communication as needed throughout your campaign.
  • Will send out weekly reports to update you on our progress / sales leads.
  • Will facilitate the booking and attend the first call if they have generated the meeting through their email or calling account.
Alyssa Huizenga
Director, Business Development
alyssa.huizenga@salesgroup-global.com

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